Keep notes on a visitor
Name them, jot down what happened, and set a follow-up.
1:02 long, narrated, with captions. Recorded on a demo store.
In this video.
The steps.
- Open Visitors. Everyone who came to your store is listed, with every visit they made.
- Visitors start out anonymous. You add a name when you know who they are, from an order or a phone call.
- Set a follow-up so you remember to get back to them.
- Only your team sees these details. They never leave Candler, even in exports.
- Back on Visitors, everyone who needs a follow-up is listed at the top.
- You can also search by name, email, phone or order number from the search bar at the top.
Try it on your own store.
Free for 1,000 recorded sessions a month. No card. Stuck on a step? Email support@candleranalytics.com.