Candler

Keep notes on a visitor

Name them, jot down what happened, and set a follow-up.

1:02 long, narrated, with captions. Recorded on a demo store.

In this video.

  1. 0:00 Intro
  2. 0:07 Open a visitor
  3. 0:15 Add their details
  4. 0:37 Add a note
  5. 0:47 Your follow-up list

The steps.

  1. Open Visitors. Everyone who came to your store is listed, with every visit they made.
  2. Visitors start out anonymous. You add a name when you know who they are, from an order or a phone call.
  3. Set a follow-up so you remember to get back to them.
  4. Only your team sees these details. They never leave Candler, even in exports.
  5. Back on Visitors, everyone who needs a follow-up is listed at the top.
  6. You can also search by name, email, phone or order number from the search bar at the top.

Try it on your own store.

Free for 1,000 recorded sessions a month. No card. Stuck on a step? Email support@candleranalytics.com.

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