Watch a visitor's recording

In this video.

1. 0:00 Intro
2. 0:06 Find a visit
3. 0:23 Play it back
4. 0:35 Jump to what matters
5. 0:48 Who it was

The steps.

1. Open Recordings. Every visit to your store is here, newest first.
2. The tags show what happened on each visit: a purchase, a rage click, an abandoned checkout.
3. Quick filters narrow the list. Here, only visits with rage clicks.
4. Click a visit to open it.
5. Press play. The line behind the pointer shows where they moved.
6. Speed it up here. Quiet stretches are skipped for you.
7. Events lists everything they did. Click one to jump straight to it.
8. Red marks on the timeline are rage clicks. Orange ones are clicks that did nothing.
9. The Session panel shows their device, where they came from, and a link to every other visit they made.