Review recordings as a team
Know what you've watched, label visits and leave notes at the right moment.
1:29 long, narrated, with captions. Recorded on a demo store.
In this video.
- 0:00 Intro
- 0:08 What you've watched
- 0:23 Label it
- 0:34 Leave a note
- 0:56 Share a moment
- 1:00 Work through a list
The steps.
- Open Recordings.
- A solid play button is a visit you haven't watched. Once you have, it turns to an outline.
- To see only the ones you haven't watched, pick Not viewed by me.
- Opening a visit marks it viewed, and your team can see who watched it.
- Labels sort visits for the team. Candler starts you with four.
- Go to the moment that matters. Here, the rage click, picked from the event list.
- Write what you saw. The note is pinned to that second of the recording.
- It shows on the timeline too. Anyone can click it to jump straight there.
- Copy link gives a teammate this exact second of the recording.
- Back on Recordings, that visit has an outlined play button now, with its label and note beside it.
- Tick a few visits to act on all of them at once.
- Mark them viewed, or add a label. Here, Skip, for visits nobody needs to watch.
- Filter by label to pick up where the team left off.
Watch what shoppers do.
Try it on your own store.
Free for 1,000 recorded sessions a month. No card. Stuck on a step? Email support@candleranalytics.com.