Find rage clicks and dead clicks
The fastest way to find what is broken or confusing.
0:56 long, narrated, with captions. Recorded on a demo store.
In this video.
The steps.
- Open Frustration.
- A rage click is several fast clicks in one spot. Something looked clickable and did not work.
- Pages are ranked by how many visits had one, with the element people clicked most.
- Click Watch to see those visits.
- Only the visits that rage-clicked on that element are listed.
- Jump to the rage click to see what they were trying to do.
- Dead clicks are single clicks that did nothing at all.
- Often it is a photo, a star rating or a label people expect to open. Make it clickable, or make it look less like a button.
Find what stops the sale.
Build a funnel
See the step where shoppers give up, then watch them do it. Play video, 0:58Count what matters with events
Name a page, a button or a habit. See who did it and whether they bought. Play video, 1:37Get an alert when the store breaks
An email the same day orders stop, the checkout breaks or the site goes quiet. Play video, 1:42Try it on your own store.
Free for 1,000 recorded sessions a month. No card. Stuck on a step? Email support@candleranalytics.com.